Core principle
Guide Georgia connects travelers with independent local guides. Everyone must provide accurate information, follow safety guidance and treat others with respect.
- Accurate, current profiles
- Transparent prices and terms
- Respectful communication
Refund schedule
Cancel 48+ hours before departure for a 100% refund, 24–48 hours for 50%, and under 24 hours for no refund. Guide or platform cancellations receive 100%.
- 48+ hours — 100%
- 24–48 hours — 50%
- Under 24 hours — 0%
Safety & responsibility
Use the Report feature or contact support if something feels unsafe or violates the rules. In an emergency, call 112 first.
Contact us
Questions about this policy can be sent to support@example.com. We aim to answer within two business days.
Last updated: July 21, 2026